Organization effectiveness and efficiency scale manual

The Organization Effectiveness and Efficiency Scale (OEES; the Scale) was developed by the International Research Consortium on Evidence-Based Practices (2013) to assist not-for profit organizations meet the increasing need to be more effective in terms of achieving their intended results, more efficient in terms of their resource utilization, and more sustainable in terms of adapting to change and providing a range of sound service delivery opportunities and practices.

The purpose of the OEES is to both assist organizations meet these current challenges and to help guide them through the continuous quality improvement and transformation process.

To this end, the OEES provides:


A collaborative approach to evaluation


An evidence-based approach to performance assessment


A multiple perspective approach to performance evaluation and management


A comprehensive approach to continuous quality improvement and organization transformation

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